Mobile banking app

You can use our app to move money between the accounts you hold with NatWest International. This can help with budgeting or allow you to move money to your savings accounts with ease.

These transfers are instant and you can transfer up to £100,000 each day.

You can use our app to pay money to any UK bank account with just a sort code and account number - all without a card reader.

You can also send money to friends & family, pay bills or send money to accounts you have with other banks.

You must be over 16 to make a payment in the app. Payments through the app are limited to £1,000 unless you have paid that payee through online banking in the past or you’re registered for Biometric approval and use your face to confirm the payment.

You can use Pay Your Contacts to send up to £250 a day to someone from your Mobile Banking app using just their mobile number.

Pay Your Contacts uses the industry-wide Paym service however this service is coming to an end.

From 4th February 2023, the Paym service won’t be available on the app, and you’ll be unable to make or receive Paym payments. The Paym service will be closed permanently by all banks on 7th March 2023.

You can still use Pay Your contacts to make and receive (if registered) payments between NatWest International, Isle of Man Bank, NatWest, Royal Bank of Scotland and Ulster Bank customers using their mobile number.

 If you’ve already registered for Paym we’ll automatically register you for Pay Your Contacts. If you no longer want to be registered for this service you can cancel registration at any time.

To send money to someone who doesn’t bank with us or isn’t registered for Pay Your Contacts, you can make mobile payments using their account number and sort code. 

Within the app choose the account you want to deposit the cheque into, select ‘Deposit a cheque’, enter the amount and take photos of the cheque using our app. The funds will be paid into your account.

It’s simple, secure and free.

How to pay in a cheque using the mobile app

Limits apply

• Access to the mobile app is protected using a passcode, your fingerprint or facial recognition.
• No account information is stored on your device, so there's nothing to worry about if you lose your phone.
• We regularly use recognised and independent security experts to validate the security of our mobile banking app.
• When using our app, you're also protected by our Secure Banking Promise.

Touch ID is available on selected Apple devices. Android Fingerprint is available on selected Android devices. Face ID is available on iPhone X and later models. Payment limits apply.

Need to notify us of your travel plans? It couldn't be easier with the app.

Here's how

Get Cash is a feature of our mobile banking app that lets you withdraw money quickly without using your bank card. It's great for those times, when you pop out during your lunch hour, but don't have cash on you.

Find out more about Get Cash

Get Cash is available on Android and iPhone. Get Cash withdrawal limit of £130 every 24 hours as long as it’s within your daily withdrawal limit. You must have at least £10 available in your account.

Locate your closest branch or cash machine.

You can freeze or unfreeze an active debit card using the mobile app. This instantly stops the debit card being used by anybody else, giving you time to search for it.

How do I freeze my debit card?

No savings account or overdraft, no problem. You can apply for new accounts through your app - we'll even pre-populate the application form, saving you time.

You are your strongest password so why not use your face to approve your everyday banking needs and keep your accounts even more secure.

Learn about biometric approval

Biometric approval is available to eligible app customers aged 16 or over using compatible iOS and Android devices.