App available to customers aged 11+ with compatible iOS and Android devices and a Channel Islands, Isle of Man, UK or international mobile number in specific countries.
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Safe and easy banking with our app
Manage your money wherever you are with our secure mobile app. Enjoy quick and easy access using Face ID or fingerprint login, view all your accounts in one place, and personalise your experience with a custom welcome message and tailored savings goals.
What can I do in the app?
Mortgages OpenClose
Payments OpenClose
Pay in cheques OpenClose
Security OpenClose
Support OpenClose
Support when you need it most
Use the app to send us a message at any time - we'll get back to you within 1 hour (Monday to Friday 9am-5pm). We'll also send you an SMS to let you know that we've responded.
Other features OpenClose
How to register for the mobile app
You will need:
- Your online banking customer number
- Your PIN and password
- Your mobile phone (we’ll send you an activation code)
Your step-by-step guide:
- Open the app and tap 'I already have an account'.
- Read and accept the terms and conditions.
- Enter your online banking customer number.
- Enter the requested parts of your PIN and password.
- Check and confirm that your mobile number is correct.
- We’ll send you an activation code - enter it to proceed.
- Choose and confirm a passcode for logging into the app.
- Set your login preferences and app settings.
That's it. You’re set up to use our mobile app.