How do I contact you for Online Banking help?
Card-reader assistance
For help with Online Banking or for card-reader assistance, please chat to Cora, your digital assistant.
Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.
Account queries
If you have an account specific question please call Telephone Banking using the same Security Details as Online Banking.
You can get in touch by calling:
Jersey
01534 282850
From abroad: +44 (0) 1534 282850
Relay UK: 18001 01534 282850
Guernsey
01481 703860
From abroad: +44 (0) 1481 703860
Relay UK: Call 18001 01481 703860
Isle of Man
01624 637190
From abroad: +44 (0) 1624 637190
Relay UK: Call 18001 01624 637190
Gibraltar
200 77737
From abroad: 00350 200 77737
Relay UK: 18001 00350 200 77737
International banking customers
01534 282300
From abroad: +44 (0) 1534 282300
Relay UK: 18001 01534 282300
Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.
Alternatively you may be eligible to use your biometrics on your mobile app.