Freeze your debit card using our app or online banking
Online banking available to customers aged 11+ with a NatWest International account. App available to personal and business banking customers aged 11+ using compatible iOS and Android devices and a Channel Islands, Isle of Man, UK or international mobile number in specific countries (opens in a new window).
Think you've misplaced your debit card?
Can't find your debit card? Not sure if it's down the side of the sofa or if you've dropped it at the supermarket?
With our mobile app or online banking you can freeze your debit card so it can't be used until you find it again. When you find your card you can remove the block.
How to freeze your debit card
You can freeze or unfreeze an active debit card via the mobile app or online banking. This instantly stops the debit card being used by anybody else, giving you time to search for it.