From making a payment to updating your details
App available to customers aged 11+ with compatible iOS and Android devices and a Channel Islands, Isle of Man, UK or international mobile number in specific countries.
We’ve updated our forms
We’ve created an interactive payment request form to help customers who prefer to send us payment instructions by post or by visiting a branch. If you’ve registered to send faxes and have a signal number card, you can also send us your completed form by fax.
Considered using our mobile app?
Check your balance, pay bills, transfer money, manage your standing orders, get cash without your card and more with the NatWest International mobile app.
To use the interactive payment request form, please use your desktop / laptop to download the file directly to your local drive and open the file using Adobe Reader. The interactive payment request form is not supported on mobile devices or tablets.
Download a payment request form
Payment forms for customers using mobile devices
Guidance on completing the payment request form
Create, amend or cancel a regular payment
If you want to set up, make amendments or cancel a regular payment, please download the appropriate form below.
Download a regular payment form
Updating your personal details
If you need to update your personal details such as your name, title, address or contact details then please download the appropriate form below.
Download a personal details form
Sending us your completed form
Send your form by post or visit a branch
Completed forms can be printed and sent to the following address or returned to a branch.
PO Box 13, Douglas, Isle of Man, IM99 1AN
To find your local branch please use our branch locator.
Send us your form by fax
If you’ve registered to send faxes and have a signal number card, you can send us your completed payment request form by fax.
UK, Channel Islands, Isle of Man: 0333 009 1173
Gibraltar and International: +44 20 3282 5394