Premier Banking

Contact us

Chat to us online

Cora, our digital assistant, is available 24/7 to help answer your questions about banking.

To chat with Cora, select 'Chat to Cora' at the bottom right-hand side of most webpages.


Other ways to contact us

Registered customers can use the 'Message Us' feature in our mobile app or the ‘Need help?’ online chat service within online banking.

How are we doing?

How to make a complaint

We want to make it easy for you to tell us when things go wrong, resolve your complaint and make sure you are satisfied with how it's resolved.

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Recognise great service

We're really pleased you've had great service from us. Use our online form to nominate the member of staff for a service award.

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Give us feedback

You can use our online form to give us some feedback. We're always looking for ways to improve and your feedback is important to us.

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Something else we can help you with today?