Support Centre

Travel & International

Help with overseas payments

Helpful information about sending or receiving international payments including what you'll need before making a payment and how to check an International Bank Account Number (IBAN).

Using your debit card abroad

Most debit card providers will charge a foreign purchase fee of up to 2.99%. 

  • Cards are widely accepted overseas, look out for the Visa and MasterCard logos. Exchange rates are set by Visa and MasterCard and can change every day.
  • When you use your card abroad, you can sometimes pay in sterling rather than local currency. Paying this way is often more expensive than paying in the local currency as there could be a local charge.
  • If your debit card is contactless, you can use it abroad like you can at home. Just look for the contactless symbol. Limits can vary when you’re in another country.
  • Let us know that you're going away at least 24 hours before you leave and we'll do our best to make sure that none of your payments are blocked. 

Let us know your travel plans

Whether you're going on holiday or travelling on business, it's important that you let us know if you will be using your debit card abroad. Register your travel details with us at least 24 hours before your trip, and we'll do our best to ensure your holiday spending isn't interrupted.

Card fees and charges

It's important to be aware of any fees associated with making purchases or withdrawing money from an ATM when abroad. Our handy debit card currency calculator can help to estimate how much a purchase or cash withdrawal might cost when you are abroad.

Tips to protect your money when booking travel

Common questions

Something else we can help you with today?