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Banking that's accessible to everyone
We're committed to providing excellent service to everyone. We recognise that our customers have a range of needs and we're working with various groups to make sure that our services and products are completely accessible.
Accessibility statement
The NatWest International website has been designed and tested in accordance with the latest version of the Web Content Accessibility Guidelines at Level AA.
Find out how we're making our website accessible with features such as:
Support settings to change colours and contrast levels
Support keyboard navigation and speech recognition software
Provide alternative text, logical headings and descriptive links
Clear navigation with labelled fields and a logical tab sequence

Banking My Way
Banking My Way is our free service to support you in making banking easier online and when you interact with us.
You can record information about the support or adjustments you need using the app, online banking or with our team in branch or over the phone.

Features in branch to support you
Where possible, all of our new and refurbished branches have been designed with the following features:
- Automatic or power assisted doors
- Layout and signage designed with suitable colour contrast to assist our partially sighted customers
- Hearing induction loops
We have hearing induction loops in all of our branches, in addition to providing fixed loops on some of our counter positions.