- Log in on your NatWest International mobile app
- Select the profile menu at the top right
- Click on 'Settings'
- Select 'Notification settings'
The alerts service is available on mobile phones registered with a Channel Islands, UK or Isle of Man mobile phone provider (07 mobile numbers). Act Now, Arranged overdraft and Currency conversion charge alerts are sent to 07 mobile numbers and international mobile numbers.
Text alerts help to give you more control over your money. Alerts are a way of giving you enhanced security, as you’ll quickly notice an unexpected transaction on one of your accounts.
We won't charge you for using our alerts service however your network operator may charge you for receiving or sending a text message.
We’ll never ask for your PIN or Password details by text.
Although we try to ensure that all alerts are sent to you when you need them, we can't guarantee this every time. You shouldn't rely on this service alone to give you the most accurate information.
You can set up and manage your text alerts through the following channels:
If you have an eligible account (a sterling current or savings account), you can register or manage Alerts at your local branch or via Telephone banking.
To set Alerts up in branch you’ll need to bring your debit card and a form of photo identification with you i.e. current passport or current photo driving licence.