Your home or property may be repossessed if you do not keep up repayments on your mortgage.
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Mortgages
How to contact our mortgage teams
For new or existing mortgage customers
If you need support with a new or existing mortgage, we’re here to help. Use the options below to find the right contact details based on your needs.
New mortgage customers
You can speak to one of our local mortgage specialists who can guide you through the process, answer questions, and explain your options.
Our local contact numbers
If you need more support you can contact our mortgage team to discuss your needs.
Information Message
Lines are open Monday to Friday 9am - 5pm. Closed on bank holidays. Calls may be recorded.
Contact our mortgage team
Please call our Mortgage Team on:
200 14477
From abroad: 00350 200 14477
Lines are open Monday to Friday 9am - 5pm UTC. Closed on bank holidays.
Calls may be recorded.
Alternatively, you can request a callback at a convenient time using our request a callback form.
Please call our Mortgage Team on:
01481 703809
From abroad: +44 (0) 1481 703809
Relay UK: 18001 01481 703809
Lines are open Monday to Friday 9am - 5pm. Closed on bank holidays.
Calls may be recorded.
Alternatively, you can request a callback at a convenient time using our request a callback form.
Please call our Mortgage Team on:
01624 637676
From abroad: +44 (0) 1624 637676
Relay UK: 18001 01624 637676
Lines are open Monday to Friday 9am - 5pm. Closed on bank holidays.
Calls may be recorded.
Alternatively, you can request a callback at a convenient time using our request a callback form.
Please call our Mortgage Team on:
01534 282262
From abroad: From abroad: +44 (0) 1534 282262
Relay UK: 18001 01534 282262
Lines are open Monday to Friday 9am - 5pm. Closed on bank holidays.
Calls may be recorded.
Alternatively, you can request a callback at a convenient time using our request a callback form.
If you bank with NatWest in the UK, please visit www.natwest.com or call 0345 302 0190.
Please contact our Mortgage Team to discuss your needs.
01624 632400
From abroad: +44 (0) 1624 632400
Relay UK: 18001 01624 632400
Lines are open Monday to Friday 9am - 5pm UK time. Closed on bank holidays.
Calls may be recorded.
Existing mortgage customers
If you need our help with something else, we’ll need to know what your mortgage account number starts with.
My mortgage starts with 3 letters
If you need more support you can contact our mortgage team to discuss your needs.
If you want to request one of the following, the easiest and quickest way is by completing our online form.
For properties located in Jersey, Guernsey, Isle of Man or United Kingdom:
For properties located in Gibraltar only:
Information Message
Lines are open Monday to Friday 9am - 5pm. Closed on bank holidays. Calls may be recorded.
Please call our Mortgage Team on:
200 14477
From abroad: 00350 200 14477
Lines are open Monday to Friday 9am - 5pm UTC. Closed on bank holidays.
Calls may be recorded.
Alternatively, you can request a callback at a convenient time using our request a callback form.
Please call our Mortgage Team on:
01481 703809
From abroad: +44 (0) 1481 703809
Relay UK: 18001 01481 703809
Lines are open Monday to Friday 9am - 5pm. Closed on bank holidays.
Calls may be recorded.
Alternatively, you can request a callback at a convenient time using our request a callback form.
Please call our Mortgage Team on:
01624 637676
From abroad: +44 (0) 1624 637676
Relay UK: 18001 01624 637676
Lines are open Monday to Friday 9am - 5pm. Closed on bank holidays.
Calls may be recorded.
Alternatively, you can request a callback at a convenient time using our request a callback form.
Please call our Mortgage Team on:
01534 282262
From abroad: From abroad: +44 (0) 1534 282262
Relay UK: 18001 01534 282262
Lines are open Monday to Friday 9am - 5pm. Closed on bank holidays.
Calls may be recorded.
Alternatively, you can request a callback at a convenient time using our request a callback form.
If you bank with NatWest in the UK, please visit www.natwest.com or call 0345 302 0190.
Please contact our Mortgage Team to discuss your needs.
01624 632400
From abroad: +44 (0) 1624 632400
Relay UK: 18001 01624 632400
Lines are open Monday to Friday 9am - 5pm UK time. Closed on bank holidays.
Calls may be recorded.
My mortgage starts with 65
If you want to request one of the following, you must use a broker:
- Additional Borrowing.
- Transfer of title.
- Change your repayment type.
- Change your mortgage from Buy to Let to Residential.
- Porting (moving home with your existing mortgage).
Contact our mortgage team
Please call our Mortgage Team on:
200 14477
From abroad: 00350 200 14477
Lines are open Monday to Friday 9am - 5pm UTC. Closed on bank holidays.
Calls may be recorded.
Please call our Mortgage Team on:
01481 703891
From abroad: +44 (0) 01481 703891
Relay UK: 18001 01481 703891
Lines are open Monday to Friday 8am - 6pm and Saturday 9am – 4pm. Closed on bank holidays.
Calls may be recorded.
Please call our Mortgage Team on:
01624 637670
From abroad: +44 (0) 1624 637670
Relay UK: 18001 01624 637670
Lines are open Monday to Friday 8am - 6pm and Saturday 9am – 4pm. Closed on bank holidays.
Calls may be recorded.
Please call our Mortgage Team on:
01534 289211
From abroad: From abroad: +44 (0) 1534 289211
Relay UK: 18001 01534 289211
Lines are open Monday to Friday 9am - 6pm. Closed on bank holidays.
Calls may be recorded.
If you bank with NatWest in the UK, please visit www.natwest.com or call 0345 302 0190.
Please contact our Mortgage Team to discuss your needs.
01248 489 152
From abroad: +44 (0) 01248 489 152
Relay UK: 18001 01248 489 152
Lines are open Monday to Friday 8am - 6pm and Saturday 9am – 4pm UK time. Closed on bank holidays.
Calls may be recorded.