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Service status

Find out how our services are running

Our services

Here you can see whether our range of services are running as we expect, if we're aware of any issues or if we're planning a period of maintenance soon.

Planned updates

In order to keep our systems up to date we sometimes need to carry out essential maintenance.

So we don't cause you too much disruption, we aim to do this in the early hours of the morning.

When we have essential maintenance planned outside of these times, we will provide an update below and give you the specific times and services affected.

Online and mobile services

Mobile app

Service update

We’ll be doing routine maintenance on our systems from 11pm on 6th September, to 11am on 7th September 2025.

This means that your Mobile app/Online banking mailbox and statements may be unavailable during these times.

We’re sorry for any inconvenience and thank you for your patience.

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Online banking

Service update

We’ll be doing routine maintenance on our systems from 11pm on 6th September, to 11am on 7th September 2025.

This means that your Mobile app/Online banking mailbox and statements may be unavailable during these times.

We’re sorry for any inconvenience and thank you for your patience.

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Websites

Service working normally

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Cora and Web chat

Service working normally

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Payments and card services

Payments

Service working normally

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Debit cards

Service working normally

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Branch, ATMs and telephone services

Branch

Service working normally

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ATMs

Service working normally

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Telephone services

Service working normally

You can access banking services through our digital channels, online banking or our mobile app.

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