One of the primary Gold benefits is the travel insurance. The built in travel insurance offers comprehensive cover when travelling and includes winter sports cover.
If you experience difficulties while abroad, you have access to 24/7 emergency medical assistance. Wherever you are in the world, one simple phone call will provide you with instant help and support, day or night.
- Family cover includes you and your partner, plus any dependent children under age 18 at the start of the journey, (under 23 if they’re in full-time education).
- Children must be living at the home address (or with the other parent), and be neither married or in a civil partnership.
- Your partner is the person you, the account holder, lives with at the same home address in a relationship, whether married or cohabiting.
Travel Insurance Guide
For more information on how coronavirus (COVID-19) affects your Gold account travel insurance, please review our frequently asked questions.
Emergency medical assistance and claims
If you are injured or ill while you are away, please contact us on:
Emergency Assistance Service: 020 8763 3040
From abroad: +44 (0) 20 8763 3040
email: InternationalHealthcare@healix.com
Lines are open 24 hours a day, 365 days a year
Non-emergency claims
For non-emergency claims, please contact us on:
Membership Services: 023 9267 6060
From abroad: +44 (0) 23 9267 6060
email: natwest.insurance@allianz-assistance.co.uk
Lines are open 9am to 5pm, Monday to Friday.
Only available to Gold account customers. Gold travel insurance is underwritten by AWP P&C SA and administered in the UK by Allianz Global Assistance.