Overdrafts
Gone overdrawn on your account or over your agreed overdraft facility we're here to give you financial support.
Overlay
Dealing with financial difficulties
Struggling financially
We're here to help
We understand that sometimes people struggle financially. Bills can pile up and it’s difficult to make ends meet. It feels scary and you’re tempted to ignore the situation, hoping things will improve.
If you're worried about paying money back, your debt feels like a huge burden because you're spending more than you earn, you're struggling to pay your mortgage/rent/bills or several of your cards are at the maximum credit limit...it's time to ask for help.
Loans
Missed a loan repayment or worried that you may miss a loan repayment, we're here to give you financial support.
Mortgages
Missed a mortgage repayment or worried that you may miss a mortgage repayment, we're here to give you financial support.
Repayment Break
Struggling to cover your loan or mortgage repayments, worried that you may miss a repayment, we're here to give you financial support.
Things to consider when discussing your finances
It’s worth getting together some information before you call anyone to talk about your situation, whether you decide to speak to us or get independent advice.
Most organisations will ask about your income, your household expenses, how much you owe and who you owe it to. If you decide to get further support from a debt charity or organisation, you might need to provide:
- Salary slips
- Evidence of tax credits or benefits
- Utility bills
- Evidence of other household expenditure
- Mortgage statements/rent details
- Bank statements
- More details about each of your debts
- Copies of any credit agreements you have
And we have tools to help...
Manage your money via the mobile app, our free mobile banking app allows you to bank wherever you are at whatever time of day
App available to customers aged 11+ with compatible iOS and Android devices and a Channel Islands, Isle of Man, UK or international mobile number in specific countries.
Better budgeting
Getting a clearer idea of your monthly budget could help you make better decisions about how you manage your money and plan for your future. Take a look at our top tips to help you budget better.
Smarter Saving
Reviewing your direct debits or switching energy supplier are two ways you could potentially save money and give your monthly budget a boost or leave you a little extra to save for a rainy day.
How to contact us
If you have a Relationship Manager, please give them a call.
If you don’t have a Relationship Manager, please fill in our callback request form.