Purchase Scams

Keep an eye out for deals online that might be fake or not exist at all.  Here’s our top scam watch outs:

• Criminals love using social media to promote a fake deal, so take the time to do some extra checks if you’re buying goods from a social media site.
• If the price seems too good, it’s probably fake. Bargain prices are extra tempting but watch out for goods that have prices way below what you’d expect. They might be knock-offs, if they even exist.
• Always pay with your debit or credit card.
• Discount for a cash payment? If a seller asks you to send them money directly from your account - steer clear.
• Got an unexpected delivery message? It’s easy to be caught out by criminals pretending to text or email about a delivery. If a message asks you to click on a link, never give out any personal info. Don’t open anything you didn’t sign up for as it could be dodgy.
• Shop securely with face recognition. Biometric approval is available in our app and is the most secure way to prove it’s you. Use your face, fingerprint or a passcode to give an extra layer of security against criminals. Remember, don’t approve a payment you’ve not made or download any apps or software if you’re asked to do so out of the blue.