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Worried about missing a mortgage payment?
We know the increasing cost of living and rising interest rates are having an impact on some of our customers.
If you have a residential mortgage with us and you’re up-to-date with your mortgage payments, you could be eligible for cost of living support.
- Switch to reduced payments no lower than interest only payments for up to 6 months. You'll have the option to revert to full capital and interest repayments at any time.
- To extend your mortgage term to reduce your monthly payments. You can revert back to your original mortgage term within 6 months of changing the term.
- Change to a fixed rate product (available only to customers on a standard variable rate).
You can only choose one of the above options, you won't need an affordability check, and it won't affect your credit score.
If you would like to discuss either of these options with a member of our team, please complete our call back form and we’ll get back to you.
Available to customers who have an eligible residential mortgage with us and are up to date with their mortgage repayments.
What if my mortgage interest rate changes?
If your current mortgage rate is due to expire, you might be worried about how much your new mortgage payments could cost.
Our mortgage rate change calculator can help you see how a change of interest rates could affect your monthly mortgage payments.
Calculations based on interest accruing daily and applied monthly
Common questions
Practical steps you can take
Need help? Speak to our mortgage team
If you'd like more information or want to discuss your mortgage options, contact us.
Please be aware that we can't give you direct advice about your mortgage. If you require advice, consider using a broker or seeking independent advice.