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Microsoft outage impacts

There is an ongoing external global outage with Microsoft. We are currently not seeing impacts to our customer and core banking services, however services relating to online forms may be temporarily impacted. We are monitoring the situation and some of our communication may be slower than usual. Thanks for your understanding.

Please be aware that we will never ask you to provide your full PIN, password, complete banking card number, or any other sensitive security details in full whether in person, over the phone, by email, or via text message.

Scammers may exploit high profile events to trick you, never share these details in full or respond to such requests.

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Discover our Premier banking service

Your financial goals. Our expertise.

Premier banking eligibility

To become a Premier banking customer, you must be aged 18 or over and resident in Jersey, Guernsey, Isle of Man or Gibraltar. To set up and maintain Premier banking with NatWest International, you must keep a minimum balance of £100,000 with us.

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Experience banking designed around you

We’re proud to be able to provide you with a Premier banking service that centres around building long-lasting relationships between our local experts and the people we support. You'll have access to a local support team and a dedicated Relationship Manager with all their know-how so you can plan for the future or find the right investment path for you.

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Contact our Premier banking team

Your Premier team is ready to help you with tailored guidance, whether you want to discuss your accounts, plan ahead or simply ask a quick question. Getting in touch is easy - just choose the way that works best for you.

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