Financial Health Checks are available to both new and existing international customers. To book you must be; aged 16+, resident in one of our listed countries and meet our minimum balance requirements.
What's a Financial Health Check?
It's a 15-20 minute conversation with one of our Premier Banking Managers where we review the services you have with us and run through your financial goals to make sure that you're making the most from your banking with us.
A free Financial Health Check could help you start planning for the future, review your accounts or learn about new ways to bank with us.
What is Video Banking?
This is a face-to-face banking service that allows you to talk to us wherever you are, using a smart phone, tablet or computer.
It's easy to use, secure and confidential and you can book an appointment Monday to Friday, GMT.
You must have a device that has a camera or a webcam connected to it, along with a connection to the internet. Video banking calls may be recorded.
Things to consider about Video and Telephone Financial Health Checks
Managing your money via the mobile app
Our free mobile banking app allows you to bank wherever you are at whatever time of day.
App available to Online Banking customers aged 11+ with compatible iOS and Android devices and a Channel Islands, Isle of Man, UK or international mobile number in specific countries.
Common questions about Financial Health Checks
Ready to book?
Before you book, we've outlined the eligibility requirements for our Financial Health Check service below, along with our terms and conditions.
You can book a Financial Health Check if you are:
- be aged 16+
- reside in one of our listed countries (below)
- are interested in depositing £25,000 or more.
Our International Banking service can help customers who are resident in the following countries:
Austria, Bahrain, Belgium, Bermuda, Canada, China (Expats only), Denmark, Finland, France, Hong Kong, Kuwait, Norway, Oman, Qatar, South Africa, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom or the United States of America
Please note that not all of our products and services are available in all jurisdictions and some are available on a limited basis only due to local regulatory and legal requirements. Contact us to find out more.