What is Get Cash and how do I use it?

What is Get Cash and how do I use it?

Get Cash is a function of our mobile banking app that lets you withdraw money quickly without using your bank card. It's great for those times, when you pop out during your lunch hour, but don't have cash on you.


How does it work?

  1. From the 'Get Cash' option within your mobile banking app, choose an amount to withdraw
  2. We'll provide you with a secure cash code that will be valid for 3 hours
  3. Visit any NatWest International, NatWest, Isle of Man Bank, Ulster Bank or Tesco cash machine
  4. At the cash machine, press the 'Enter' key and then follow the on-screen prompts to get your cash

If the code expires, the funds will be returned to your account within 24 hours.


To use this service

  • You must have an active debit card for your account
  • You must have at least £10 available funds to withdraw from your account
  • The amount requested must be within the daily withdrawal limit for your debit card
  • We must have your correct mobile number in our records
  • There is a maximum limit of 2 Get Cash withdrawals per 24 hours
  • Get Cash limits apply for this service which is a maximum withdrawal limit of £130 every 24 hours


Have you received a 'Request Denied' error?

You may see this message if your account doesn’t have an active debit card.

Other help and support