I am struggling with my loan & credit card monthly payments, can you help?

If you're experiencing difficulty please contact us. It's important you take action as soon as possible. We can offer guidance and may even be able to defer or reschedule your loan repayments.

You can get in touch by calling:

Jersey

01534 282850

From abroad: +44 (0) 1534 282850
Relay UK: 18001 01534 282850

Guernsey

01481 703860

From abroad: +44 (0) 1481 703860
Relay UK: 18001 01481 703860

Isle of Man

01624 637190

From abroad: +44 (0) 1624 637190
Relay UK: 18001 01624 637190

Gibraltar

200 77737

From abroad: 00350 200 77737

International banking customers

01534 282300

From abroad: +44 (0) 1534 282300
Relay UK: 18001 01534 282300

Our lines are open Monday and Tuesday from 9am to 5pm, Wednesday from 10am to 5pm, and Thursday to Friday from 9am to 5pm (UK local time). We're closed on UK public holidays. Calls may be recorded.

Or please visit a branch.

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Find your nearest branch using our branch locator.