Meet Cora, your digital assistant
Online banking available to customers aged 11+ with a NatWest International account. App available to personal and business banking customers aged 11+ with compatible iOS and Android devices and a Channel Islands, Isle of Man, UK or international mobile number in specific countries.
Cora, your digital assistant, is available 24/7 to support you with questions about day-to-day banking.
Get an instant answer and be shown how to do things like make a payment, manage direct debits and find recent transactions.
What can I do using Cora?
While Cora can answer questions on a wide range of banking queries, it can also be used to:
- Update your details including address, phone number or email address
- Report your debit card lost or stolen
Available 24/7 with no need to call us.
How to chat with Cora
Keep your question simple and straight to the point:
- I want to set up a standing order
- How do I make a payment
- How do I download a statement
Cora might ask you a few questions to make sure you get the right answer and may bring in a human colleague to help if necessary.