Financial difficulty

Restructure My Mortgage

Your home or property may be repossessed if you do not keep up repayments on your mortgage.

Your Information

We collect and process various categories of personal and financial information throughout your relationship with us, to allow us to provide our products and services and to run our business. For more information about how we use your personal information, the types of information we collect and process and the purposes for which we process personal information, please read our Privacy Notice.

We may update this from time to time and we encourage you to visit our website regularly to stay informed of the purposes for which we process your information and your rights to control how we process it.

Where is the property situated? *

Account number prefix * Select the code that appears at the beginning of your account number

Mortgage Sort Code *

This form is for NatWest International customers resident in Jersey, Guernsey, the Isle of Man, or Gibraltar, as well as for our International Personal Banking mortgage customers.
If you live in the UK and have a mortgage with NatWest, please visit the NatWest support webpage instead.

Account number prefix * Select the code that appears at the beginning of your account number

Mortgage Account Number * Enter your mortgage account number.

Title *

First Name *

Surname *

Date of Birth *

Email Address *

Phone Number *

Please provide us with some detail on what is impacting your ability to repay *

Reason you cannot afford to continue full monthly repayments * If more than one are applicable, choose other and specify below

Please specify

Employment Status * Choose the option that best describes your employment status

Please give details of your employment/furlough situation *

What is your occupation *

What industry do you work in *

Is your mortgage a joint mortgage

Yes

Party 2 - Title *

Party 2 - First Name *

Party 2 - Surname *

Party 2 - Date of Birth *

Party 2 - Phone Number *

Party 2 - Reason you cannot afford to continue full monthly repayments * If more than one are applicable, choose other and specify below

Party 2 - Please specify *

Party 2 - Employment Status * Choose the option that best describes your employment status

Party 2 - Please give details of your employment/furlough situation *

Party 2 - What is your occupation *

Party 2 - What industry do you work in *

Add details of another party on the mortgage

Yes

Party 3 - Title *

Party 3 - First Name *

Party 3 - Surname *

Party 3 - Date of Birth *

Party 3 - Phone Number *

Party 3 - Reason you cannot afford to resume full monthly repayments * If more than one are applicable, choose other and specify below

Party 3 - Please specify *

Party 3 - Employment Status * Choose the option that best describes your employment status

Party 3 - Please give details of your employment/furlough situation *

Party 3 - What is your occupation *

Party 3 - What industry do you work in *

How do you think your income will change in the next 3 months *

How long will your income be affected If your income is only affected temporarily, please state when you expect this to return to normal (if known)

In what currency are you providing your Income figures? *

Currency Please specify

What was your net monthly household income before it was impacted *

What is your current net monthly household income *

How much was your usual monthly mortgage repayment *

I/We understand that interest has continued to accrue on the mortgage and that this will include an element of interest being charged on interest *

Yes

I/We understand that the term of my existing mortgage remains the same until a restructure is agreed and finalised *

Yes

I/We understand that my future mortgage payment will increase to ensure that my mortgage is repaid within its existing term until a restructure is agreed and finalised *

Yes

Thank you for your submission

We will need to speak to you on the phone to restructure your mortgage. One of our team will be in touch within the next 5 working days to arrange a suitable time.

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