Why am I not receiving paper statements?

You may not be receiving paper statements as either a joint account holder or yourself has opted to go paperless and turned off paper statements. To confirm if the account is set to receive paperless statements:

• Log in to Online Banking
• Select 'Statements & transactions'
• Under 'Paperless settings' select 'Manage paperless settings'

If your paper statements have not been turned off then please ensure that we have your current address.

How do I access my bank statements online?