I do not agree with the charges that I see, what should I do?
To discuss the charges on your account, or any entries in more detail please call telephone banking.
You can get in touch by calling:
Jersey
01534 282850
From abroad: +44 (0) 1534 282850
Relay UK: 18001 01534 282850
Guernsey
01481 703860
From abroad: +44 (0) 1481 703860
Relay UK: 18001 01481 703860
Isle of Man
01624 637190
From abroad: +44 (0) 1624 637190
Relay UK: 18001 01624 637190
Gibraltar
200 77737
From abroad: 00350 200 77737
International banking customers
01534 282300
From abroad: +44 (0) 1534 282300
Relay UK: 18001 01534 282300
Our lines are open Monday and Tuesday from 9am to 5pm, Wednesday from 10am to 5pm, and Thursday to Friday from 9am to 5pm (UK local time). We're closed on UK public holidays. Calls may be recorded.