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How can I re-instate a direct debit?

How can I re-instate a direct debit?

We can re-instate a direct debit if it:

  1. Was cancelled in error by the bank, or
  2. Is payable to a NatWest International product e.g. a mortgage

The direct debit also must have been cancelled in the last 60 days.

If the above applies to you, please visit us in branch or get in touch via telephone banking where we will be happy to help. If not, please contact the company that receives your payment directly and they will arrange to reinstate the direct debit on your account.

You can get in touch by calling:

Jersey

01534 282850

From abroad: +44 (0) 1534 282850
Relay UK: 18001 01534 282850

Guernsey

01481 703860

From abroad: +44 (0) 1481 703860
Relay UK: Call 18001 01481 703860

Isle of Man

01624 637190

From abroad: +44 (0) 1624 637190
Relay UK: Call 18001 01624 637190

Gibraltar

200 77737

From abroad: 00350 200 77737
Relay UK: 18001 00350 200 77737

International banking customers

01534 282300

From abroad: +44 (0) 1534 282300
Relay UK: 18001 01534 282300

Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.

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