Will I still receive letters through the post as well as in my Online banking Mailbox?

Yes, we’ll automatically send a copy of any eligible mail to your Online banking Mailbox and you'll also receive a copy by post.

If you don’t need the paper copy you can choose to 'go paperless' so that you’ll only receive it in your Online banking Mailbox - select the drop-down arrow next to your name in the top right-hand corner to open your profile panel. Under 'How we contact you', select 'Paperless settings'. Log in to Online banking here - www.onlinebanking.natwestinternational.com/login.