Why do I receive an error message when setting up a standing order to a Coutts account?
Please take care when creating a standing order payable to a Coutts account that you know which bank you are sending funds to:
- Coutts Crown Dependencies (Jersey)
- Coutts & Co (UK)
These are separate legal entities.
Creating standing orders payable to Coutts & Co account
If you are creating a standing order payable to an account held with Coutts & Co and receive an error advising of an invalid account number, please check if the last digit of the account number is a 0 or 9. If so, please amend the account number by:
- adding a 0 before the account number
- removing the last digit of the account number
For example: Account number 23456789 would become 02345678.
Sending payments to a Coutts Crown Dependencies account
To send payments to an account held with Coutts Crown Dependencies please contact your Wealth Manager for routing details.