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I have tried to register for the mobile banking app and do not know my PIN number.

I have tried to register for the mobile banking app and do not know my PIN number.

If you do not know your PIN or password, please unlock your account by logging into Online Banking and resetting your PIN and password.

Once you have re registered for Online Banking, you can register for the Mobile Banking App.

www.onlinebanking.natwestinternational.com (opens in a new window)

Other help and support

Common questions

How do I get the mobile banking app?

How do I pay in a cheque using the mobile app?

If I misplace my debit card, can I temporarily freeze it?

Where can I find my IBAN and BIC details?

What is a card-reader and how do I use one?

What is a pending transaction?

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Cora is here to help you

Cora, our digital assistant, is available 24/7 to help answer your questions about everyday banking.

If you log into online banking or the mobile app before starting a chat, Cora can offer additional support.

Learn more about Cora Open in new window