Overlay

Some of my accounts are missing from the Mobile app. Why can't I see them?

Some of my accounts are missing from the Mobile app. Why can't I see them?

If you cannot see your account within Online Banking please contact our Online Banking Helpdesk.

If you would like to view your business account in the Mobile Banking App please follow the instructions below:

  1. Tap the profile icon found in the top right hand corner of the app
  2. Select the option to add a business
  3. Please enter in the name of your business followed by the Customer Number
  4. Select next and your business account will be added to the app

If you're unable to add your account to Mobile Banking App, please contact the Mobile Banking Helpdesk.

Other help and support