Will I be notified when an item is sent to my Online Banking Mailbox?

Yes, we will notify you whenever you receive a new item of mail in your Online Banking Mailbox.

You can choose whether you would like to be notified by email, text or both by selecting 'Alerts' from the main menu in Online Banking and from the Alerts page, select the ‘Account Alerts' tab and update the New mail in your Mailbox option. Log in to Online Banking here - www.onlinebanking.natwestinternational.com (opens in a new window).