Why is my balance showing as zero?
If you see a dash or £0.00 in the 'Balance' column on your most recent transactions, this is because your transaction is pending. This will update once the transaction or payment has cleared.
If you see a dash or £0.00 in the 'Balance' column on your most recent transactions, this is because your transaction is pending. This will update once the transaction or payment has cleared.
Cora, our digital assistant, is available 24/7 to help answer your questions about everyday banking.
If you log into online banking or the mobile app before starting a chat, Cora can offer additional support.