What happens if my contactless card is lost or stolen?

To report the loss or theft of a card or cheque book, it's important to let us know as soon as you can.

To report a lost or stolen debit card or cheque book call:

Jersey

01534 282850

From abroad: +44 (0) 1534 282850
Relay UK: 18001 01534 282850

Guernsey

01481 703860

From abroad: +44 (0) 1481 703860
Relay UK: 18001 01481 703860

Isle of Man

01624 637190

From abroad: +44 (0) 1624 637190
Relay UK: 18001 01624 637190

Gibraltar

200 77737

From abroad: 00350 200 77737

International banking customers

01534 282300

From abroad: +44 (0) 1534 282300
Relay UK: 18001 01534 282300

Our lines are open Monday and Tuesday from 9am to 5pm, Wednesday from 10am to 5pm, and Thursday to Friday from 9am to 5pm (UK local time). We're closed on UK public holidays. Calls may be recorded.

Outside these hours, please call 0370 600 0459 or +44 (0) 1268 500 813 from abroad.

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