Mobile Banking whenever and wherever you are
Manage your money from the palm of your hand - our mobile app is secure and easy to use, giving you all the tools you need to manage your money on the go, with instant 24/7 access to your accounts.
What can I do in the app?
Logging in couldn't be easier
See all your accounts in one place
Make the app your own
Support when you need it most
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Register and start mobile banking in 4 easy steps
You can now sign up for Online Banking, Telephone banking and our Mobile app, all in one go!
Download the app from an official app store
Our App is available for free on iOS and Android. Go to the official app store for your device and search ‘NatWest International’.
Read and accept terms and conditions
After you've read and accepted the app's terms and conditions; enter your customer number and the required characters from your PIN and Password.
Your Customer Number is the ten digit number beginning with your date of birth that you use to log into Online Banking.
If you don't use Online Banking or you don't know your Customer Number, tap 'What's my Customer Number?' and follow the on-screen prompts to register for Online Banking.
Confirm your mobile number
We'll send you a text with an activation code to the mobile number we hold for you. Enter your activation code to continue. You can also request a code in the post, which will take a little longer.
Create your passcode
Once you create your passcode, you'll need it every time you want to use the app. It should be between 5 and 8 characters long. Choose a passcode that you can remember without having to write it down and don't share it with anyone else.
That’s it – you’re ready to start Mobile App banking!
Our Secure Banking Promise
Whether you’re banking online or using our Mobile Banking app, rest assured you're protected by our Secure Banking Promise.
1. We'll refund any money paid out of your account by a fraudster, as long as you’ve kept your security information safe
2. We'll protect you 24/7 by monitoring your account and using the latest technology to keep you safe
3. We'll help you protect yourself with tips on staying secure and free tools for extra security protection
For more tips on staying secure, visit our Security Centre.