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Manage your payment limits

Have more control of your own payment limits

Manage your personal payment limits

To provide you with extra protection against fraud and scams, you can manage your daily payment limits to suit your needs. The payment limits set the maximum amount you can pay across all services each working day.

The limits apply to payments made from your personal account to someone else and will not include bill payments.

Making a payment limits change

You can increase or reduce the limits for payments made from your mobile app or online banking, with a daily maximum of £20,000.

We recommend setting the payment limits to a level that suits your requirements.

What you’ll need:

  • To be registered for online banking or the mobile app
  • A card reader or mobile app registered for biometrics approval (biometric approval is available to eligible app customers aged 16 or over)

Your step-by-step guide:

Mobile app

  • Log in to the app
  • Select a current account
  • Then select 'Payments' followed by 'Payment limits'
  • Tap on the limit you wish to change
  • Tap on the drop-down arrow and select the amount you wish to change the limit to
  • Select ‘Next’ and approve the limit change with your biometrics
  • Review the limit change and read the ‘Stop and Think’ information and tick the box and 'Confirm' when you are happy to proceed

Online banking

  • Log in to online banking
  • Select ‘Payments & transfers’ from the main menu
  • Under the ‘Make a payment or transfer’ heading select ‘Manage my personal payment limits’
  • Choose the limit you wish to change by selecting ‘Amend Limit’
  • Enter the amount you wish your limit to be set to
  • Read the ‘Stop and Think’ information and tick the box when you are happy to proceed
  • Select ‘Next’ and review the limit change
  • If correct, you'll need to confirm the change using your card reader or mobile app registered for biometrics approval. Please follow the on-screen instructions.

You‘ll receive confirmation that the payment limit change has been successful.

Common questions

Restrict payments made with your debit card

With the mobile app, you can choose to block certain transaction types available on your debit card such as contactless, online or gambling payments.