What is Video Banking
We know its not always possible to come into one of our branches so Video Banking provides a secure and easy-to-use way of talking to us face-to face on a Zoom video chat, just like when you talk to your friends and family.
All you need is a device with a camera or webcam and good connection to the internet and you can talk to us face to face, wherever you are!
When you book an appointment we will share clear instructions on how to join the call. Then, all you need to do is choose somewhere private to have the chat, get comfy and you're good to go.
Services available through Video Banking
You can use Video Banking to talk to us about:
- Financial Health check by Video Banking
- Digital drop-in by Video Banking
Join a video chat with one of our expert colleagues and we can look at your finances together, helping you focus on your financial goals and needs.
Whether your planning a wedding, getting a new car, buying your first house or planning for the future, our free financial health check could help.
If you’d like assistance registering for our online or mobile banking services, or if you are new to digital banking and would like to find out how to get started, a Digital Drop-in appointment could help. You can speak to one of our trained advisors who can guide you through how to get started and make the most of digital banking.
NatWest International collect your name, email, postcode and mobile number to help identify you ahead of your appointment
The contact information you provide to schedule the appointment is deleted after your appointment takes place and no bank records are updated as a result.