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Ways to Bank

Online Banking

Online Banking overview

Manage your money online on our fast and secure platform. You can view your sterling accounts, make transfers, pay your bills, manage direct debits, set up and cancel standing orders as well as managing your text alerts. Not to mention letting us know your travels plans!

What can I do using Online Banking?

Account Summary

The Account Summary is the first screen you will see when you log in to Online Banking.

Payments

Whether you need to transfer to a third party or move money between your accounts, you'll find out how in the 'Payments and Transfers' section

Text alerts

Set up handy text alert notifications in the 'Alerts' section

Statements

Easily view and download bank account statements

Holiday plans

You can let us know online that you’re going on holiday if you plan to use your card aboard.

How to register for Online Banking

You can now sign up for Online Banking, Telephone banking and our Mobile app, all in one go and it only takes a few minutes.

  1. 01

    Have your sort code, account number and debit card handy

    You can find this on your statements, cheque book, or paying in book. You can also request this information in branch. It’s optional to provide your card number when you register, but this could make it easier to verify your identity.

  2. 02

    You'll receive an activation code

    Once you enter your details, if you’ve already registered a mobile number with us, we’ll send you an activation code via text.

    If you don’t have a mobile number registered we’ll send the code by post which will take slightly longer.

  3. 03

    Enter your activation code

    After you enter your activation code that’s it – you can start using Online Banking straight away!

Managing multi-currency accounts with ibanking

Our ibanking service is designed for customers with multi-currency, fixed rate or fixed term accounts. Online banking is only for sterling account holders.

You can use ibanking to manage your sterling and currency accounts, transfer funds between your accounts and make sterling and currency payments.

Our Secure Banking Promise

Whether you’re banking online or using our Mobile Banking app, rest assured you're protected by our Secure Banking Promise.

1. We'll refund any money paid out of your account by a fraudster, as long as you’ve kept your security information safe

2. We'll protect you 24/7 by monitoring your account and using the latest technology to keep you safe

3. We'll help you protect yourself with tips on staying secure and free tools for extra security protection

For more tips on staying secure, visit our Security Centre.

Common questions

Need a little help getting registered?

Complete our call back form

A member of our team will be in touch to talk you through how to register.

Chat to us

Use our online chat service where we'll guide you through getting started.