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Planned updates
In order to keep our systems up to date we sometimes need to carry out essential maintenance.
So we don't cause you too much disruption, we aim to do this in the early hours of the morning.
When we have essential maintenance planned outside of these times, we will provide an update below and give you the specific times and services affected.
Mobile app
Planned maintenance
We’ll be undertaking routine maintenance on our systems between 02:00 - 03:00 on Sunday 9th November.
During this time, the cheque image capture service may be unavailable.
We’re sorry for any inconvenience that this will cause and thank you for your patience.
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Online banking
Planned maintenance
We’ll be doing routine maintenance on our systems from 22:00 on Saturday, 8th November to 13:00 on Sunday, 9th November.
During this time statements may not be available in the mobile app or online banking.
We’re sorry for any inconvenience and thank you for your patience.
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Websites
Service working normally
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Cora and Web chat
Service working normally
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Payments
Service working normally
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Debit cards
Service working normally
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Branch
Service working normally
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ATMs
Service working normally
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Telephone services
Service working normally
You can access banking services through our digital channels, online banking or our mobile app.
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