Call us securely with our in-app call

In-app call is a feature that allows you to make voice calls directly from within an app. The call is made over internet, compared to traditional phone lines. You’ll need a stable internet connection to make the call.

You don’t need to sign up for the service. We’ll send a notification or text message if we need to speak to you in this way.

You can see the call request by tapping on ‘Approval requests’ on your mobile app homepage for 24 hours after we’ve sent it. If you’ve missed it, we’ll get back in touch if we still need to talk to you.

You can see the call request by tapping on ‘Approval requests’ on your mobile app homepage for 24 hours after we’ve sent it. If you’ve missed it, we’ll get back in touch if we still need to talk to you.

At the minute, you may still get calls from us to your phone. 

At the minute, this is only available  when we need to get in touch with you. There are many ways of getting in touch with us – you can read more about them here.