If you can afford to restart your full mortgage payments it’s in your best interests to do so.
Even if you have already had a mortgage payment break, you can use the form below to apply for further support.
We may require additional information to process your request, including bank statements, an Asset Liability Statement, an Income and Expenditure summary and details of any other payment support arrangements that you have with other financial institutions.
If full payments are not made on your mortgage, there may be circumstances in which we have to inform Credit Reference Agencies and this may impact your credit rating/score. The extent of the impact to your credit rating/score will depend on your overall financial profile. If this is the case, we will inform you during your application.
For further information on the impact you should speak with an independent debt advice agency who can give you support and advice.
Details of free money advice agencies (PDF, 29KB)
We understand that worrying about paying your mortgage either now or in the future can cause a great deal of stress, but it’s important to talk to us now, so please do get in touch. Our friendly team is on hand to help you. We’ll listen to you and walk you through the options available.
You can also visit our page on financial difficulties, where we have some practical tips and links to independent agencies who can also give you support and advice.