One of the primary Gold benefits is the travel insurance. The built in travel insurance offers comprehensive cover when travelling and includes winter sports cover.
If you experience difficulties while abroad, you can rest easy with the 24/7 emergency medical assistance. Wherever you are in the world, one simple phone call will provide you with instant help and support, day or night.
- Family cover includes you and your partner, plus any dependent children under age 18 at the start of the journey, (under 23 if they’re in full-time education).
- Children must be living at the home address (or with the other parent), and be neither married or in a civil partnership
- Your partner is the person you, the account holder, lives with at the same home address in a relationship, whether married or cohabiting.
Travel Insurance Guide
For more information on how coronavirus (COVID-19) affects your Gold account travel insurance, please review our frequently asked questions.
If you are injured or ill while you are away, please contact us on:
Contact number until 16th July 2024
020 8763 3040
Call +44 (0) 20 8763 3040 from abroad
Using Relay UK? Call 18001 020 8763 3040
Contact number from 17th July 2024
020 3433 3988
Call +44 (0) 20 3433 3988 from abroad
Using Relay UK? Call 18001 020 3433 3988
email: medicalassistanceuk@allianz.com
Lines are open 24 hours a day, 365 days a year. Calls may be recorded.
For non-emergency claims, please contact us on:
023 9267 6060
Call +44 (0) 23 9267 6060 from abroad
Using Relay UK? Call 18001 023 9267 6060
email: natwest.insurance@allianz-assistance.co.uk
Lines are open 9am to 5pm, Monday to Friday. Calls may be recorded.
Only available to Gold account customers. Gold travel insurance is underwritten by AWP P&C SA and administered in the UK by Allianz Global Assistance.