Branch banking

Exciting changes to our Library Place branch

Building a branch for the future

The way people are choosing to bank with us is changing, and we want to make sure our branch provides a space for everyone to be able to do what they need.

Whilst we refurbish your branch at Library Place, we’ll need to close the branch for a few months, but don’t worry, you’ll be able to use our Bath Street branch for all your day-to-day banking needs.

A preview of the changes

A face-lift for existing services

We’ll have somewhere for you to pay in and withdraw cash/cheques. You’ll still be able to speak to someone face to face and there’ll be private rooms available if you need to discuss something in confidence.

A dedicated self-serve area

For customers that prefer self-service, there’ll be an automated area for you to use. We'll also have a member of the team at hand to help you with our digital banking services.

A place for the community

We'll open our doors to local businesses, charities and community groups by giving them a space to use for events – our new branch will be a hub where people can come together to learn, listen and share ideas.

Frequently asked questions

Other ways to bank with us

Our range of digital banking services could help you to bank more easily at a time and place that suits you.

Mobile app

Bank from the palm of your hand

Check your balance, pay bills, transfer money, get cash without your card and more with the NatWest International mobile app.

Our Mobile app is available to customers aged 11+ with compatible iOS and Android devices and a Channel Islands, Isle of Man, UK or international mobile number in specific countries.

Online banking

Bank from the comfort of your home

Manage your sterling & currency accounts, transfer money, pay bills, manage direct debits and standing orders and manage text alerts online.

Online banking is available to customers aged 11+ with a NatWest International account.