Exciting changes to our Library Place branch

We’re investing in your branch space by redesigning it to help all our customers bank in a way that suits them. We’ll be adding some new areas to our branch floor, with a Market Stall for local businesses, start-ups and charities to showcase their products and services, and an Events Space to teach financial literacy and scam awareness.

We’ll need to close Library Place branch during our refurbishments to ensure they can be completed as quickly and safely as possible. The branch will close at 4.30pm on Friday 16^th September 2022 for a period of time to allow the works to be undertaken.

We expect the closure to be for around 3 months, and aim to reopen before Christmas. We’ll keep you up to date as things progress.

Finally, sustainability is important to us so we’re using local materials and contractors where we can to complete the build. 

While the refurbishments are happening in Library Place, we’ll convert Bath Street to a full service branch with meeting rooms, consult spaces, private pods and cashier desks to make this period as easy as possible for all our customers. This branch is currently a self-serve only branch containing ATMs, Cash Deposit Machines and Bulk Coin machines. These will all remain available. 

You can find our Bath Street branch at:

Royal Bank House,
71 Bath Street,
St Helier,
Jersey
JE4 8PJ

View Bath Street branch on Google Maps

The nearest car park to our Bath Street branch is Minden Place.

There is a new bus service, TownLink, operated by LibertyBus which stops at Broad Street (close to Library Place) and drops off at the Jersey Arts Centre which is right by our Bath Street branch.

If you are worried about being able to get to our Bath Street branch, please speak to one of the branch team at Library Place before we close on 16^th September or give us a call on 01534 282828 (Mon – Fri, 9am to 5pm except Wed 10am – 5pm).

Depending on what you need to do, you may not need to go into branch to get your banking done. There are other options available to you, including our online banking, mobile banking and telephone banking services. Visit our Ways to Bank page for help and guidance on how to use these banking services.

Should you need further assistance, call our team on 01534 282828 (Mon – Fri, 9am to 5pm except Wed 10am – 5pm) or visit us in branch and we’ll do everything we can to help.

Whilst we are closing Library Place during construction, our outside ATMs will remain open for use for the whole period. Our Bath Street branch has a further two ATMs outside for use. 

Further information on how to join our waiting list for the Market Stall will be released in the coming months. Watch out for this guidance on our website. 

If you’re unhappy with our changes or anything else in this communication, please visit our page for details of how to raise a complaint.