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Telephone scams
How do I recognise a telephone scam?
Telephone scams or `vishing` is a scam used by fraudsters where they call you pretending to be someone else such as your bank, the police, or any other official company. They do this to trick you into giving out your personal details, such as your card, PIN or card reader codes.
Sometimes you may get a 'warm up call' where no information is discussed. This is to set the scene for a later call where you may be asked for information.
What to do if it happens
- If a call seems suspicious end it immediately
- Don't be rushed on a call. When you're forced to act quickly, it can be easy to misjudge a situation
- Don't be afraid to hang up if you feel you're under pressure
- Treat this scam as you would with fraudulent emails or SMS's. Report any suspicious incidents right away
If you've been the victim of fraud
Tell us straight away if you've given any details out or think you may be the victim of fraud or a scam.
Fake emails
Emails pretending to be from legitimate sources, however that are asking you to give away personal or private information.
Identity theft
Identity theft is when a fraudster steals your personal information to impersonate you, open accounts, obtain credit or set up businesses.
Fake text messages
When a fraudster sends a text message to try and trick you into giving away your personal and security information.