Personal customers

Request to close your account

The below form can be completed to request the closure of personal bank accounts only. If you want to close a business account with us, please get in touch.

Your Information

We collect and process various categories of personal and financial information throughout your relationship with us, to allow us to provide our products and services and to run our business. For more information about how we use your personal information, the types of information we collect and process and the purposes for which we process personal information, please read our Privacy Notice.

We may update this from time to time and we encourage you to visit our website regularly to stay informed of the purposes for which we process your information and your rights to control how we process it.

Are you a member of staff: Please check this box if you are a member of staff completing this form on behalf of a customer

Yes, I am a member of staff

Staff Member Name *

Staff Member Business Area *

Staff Member ISV *

How was the request received from the customer? * Record evidential interaction on CRM notes section

Account Holder Details

Title *

First Name *

Middle Name

Last Name *

Email address *

Phone number *

Account Details

Sort Code *

Account Number *

Accrued Interest

The account you are requesting us to close may have accrued credit interest, between the time you transfer your remaining balance and we complete the account closure.

Please confirm the account holder is happy for us to donate any accrued interest, up to the value of £50, to our chosen charities. *

Yes, I confirm

Declaration

Important information

By proceeding the account holder will lose access to online statement history for this account from the time of closure. You may wish to print or download any statements before proceeding.
If the account includes benefits, such as travel insurance, these will no longer be valid from the date of closure.

By ticking this box I confirm that all parties are in agreement to the closure of the above account *

Yes, I confirm

Thank you for your request

We will only contact you if we require further information to process your request.

You will receive notification that your account has been closed.

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