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How does approving my transaction in my app work?

How does approving my transaction in my app work?

If we ask you to approve a transaction when you’re shopping online, there are a few steps you’ll need to follow:

  • Make sure you are using the latest version of our mobile app
  • If you've got notifications turned on, tap the notification to go straight to the app
  • Log in to our mobile app
  • Tap the ‘Approve a transaction’ tab at the top of the home screen
  • Use your face ID, fingerprint or passcode to confirm your identity
  • Approve or decline the transaction

 

Common error messages received when approving an online transaction

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