Why didn't I get my Apple Pay verification code?

Your Apple Pay verification code will be sent to the mobile number that we have on record. If your number has changed, please contact us to update your records.

You should receive the passcode within 15 minutes. If you don't receive this please try again, or contact us.

Digital Wallet support for Apple Pay or Google Pay

You can activate Apple Pay or Google Pay by contacting us via the NatWest International mobile app. You can do this by opening the app and selecting ‘Help’ on the bottom menu and then ‘Chat to Cora’. Mobile support is available 24/7. Transcripts may be recorded for training and monitoring purposes.

For more information please visit our Apply Pay (opens in a new window) or Google Pay(opens in a new window) support pages.