My standing order is due out tomorrow, can I still cancel it?
You can use the options below however you will need to give us 2 working days notice before the payment is due:
Cancelling a standing order online
If your payment is due out within the next 2 working days and you wish to cancel the payment, you will need to contact telephone banking by 6:00pm on the working day before the payment is due.
You can get in touch by calling:
Jersey
01534 282850
From abroad: +44 (0) 1534 282850
Relay UK: 18001 01534 282850
Guernsey
01481 703860
From abroad: +44 (0) 1481 703860
Relay UK: Call 18001 01481 703860
Isle of Man
01624 637190
From abroad: +44 (0) 1624 637190
Relay UK: Call 18001 01624 637190
Gibraltar
200 77737
From abroad: 00350 200 77737
Relay UK: 18001 00350 200 77737
International banking customers
01534 282300
From abroad: +44 (0) 1534 282300
Relay UK: 18001 01534 282300
Lines are open Monday to Tuesday 9am - 5pm, Wednesday 10am - 5pm and Thursday to Friday 9am - 5pm (except public holidays). Calls may be recorded.
Cancelling a standing order using your mobile banking app
- Login to your Mobile Banking app
- On the home screen tap the ‘Payments’ button on the navigation bar located at the bottom of your screen
- Ensure the account displayed is where the standing order is paid from. You can easily swipe to change accounts
- Tap ‘Regular payments’
- Tap ‘Standing orders’
- Tap on the Standing order you wish to cancel
- Tap ‘Cancel Standing order’