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I don't have my mobile phone to approve a transaction

I don't have my mobile phone to approve a transaction

Multi-factor authentication (MFA) changes the way we shop online. But you’ll need to have our mobile banking app to take advantage of this stronger security. You have 8 minutes to approve a transaction.

What happens if I don’t have the app?

If you don’t have the app, you can still use a one-time passcode.

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