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Why is a cancelled direct debit still showing on my service?

Why is a cancelled direct debit still showing on my service?

Your cancelled Direct Debits will show on your Mobile app/Online Banking with a status of 'Cancelled' but will not debit your account

 

Other help and support

Common questions

How do I get the mobile banking app?

How do I pay in a cheque using the mobile app?

If I misplace my debit card, can I temporarily freeze it?

Where can I find my IBAN and BIC details?

What is a card-reader and how do I use one?

What is a pending transaction?

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Cora is here to help you

Cora, our digital assistant, is available 24/7 to help answer your questions about everyday banking.

If you log into online banking or the mobile app before starting a chat, Cora can offer additional support.

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