A talking ATM allows customers to carry out transactions on their own via their headphones once these have been plugged into the headphone jack on the ATM. The ATM will speak out instructions to you.
Anyone can use this functionality however it is to help visually impaired customers use our cash machines safely and securely.
You can use any ATM from the following brands:
You need to have a set of ear phones which you plug into the ATM.
You will then hear instructions of how to use the machine and what to do to get started.
You need to activate the audio functionality by pressing the number 5 on the keypad before inserting your card.
The machine will voice out what you need to do and the options to press on the ATM keypad to make your choices.
The screen will go blank to provide you with privacy so none of your details are visible.
Transactions covered for Talking ATM (TATM) are
Any branch member can help you next time you are at a branch.
Cora, our digital assistant, is available 24/7 to help answer your questions about everyday banking.
If you log into online banking or the mobile app before starting a chat, Cora can offer additional support.
