I have been turned down for credit. How do I find out why?

Before agreeing to lend you money, we will check your ability to repay the loan. This is likely to involve a number of questions about your financial situation including your income, whether you are employed or self employed, the income of your partner, and details of any existing debts or loans.

We will also carry out a credit check to look at how you have dealt with previous debt and whether you have any judgements or defaults outstanding for debts that you have failed to repay on time.

You can view your full credit report in the NatWest International app to help you understand what is impacting your score and how to improve it. Your credit score and report data is provided by TransUnion.

If you feel any of the information in your credit report is incorrect, you can raise a dispute straight from the mobile app. The dispute is managed by TransUnion,. but you can track the status of the dispute in the NatWest International app.