Thanks for applying today

We want to get your account up and running as soon as possible, so if we can, we'll ask you to upload some documents through our security partner Mitek. This is important, as it helps us check you are who you say you are.

Here's what we'll usually ask for:

1. Photo ID, such as a passport, driver's licence or National ID card. These documents must be:

• current, valid and signed
• must bear a photograph of your true likeness 
• copies must be taken of the page(s) that verify the passport number, signature and photograph

2. A short video or selfie to compare with your photo ID.

3. Bank e-statements or utility e-bill. Must be delivered via email or an online portal.

Please note that a valid driver's licence or National ID card can be used to verify your address as long as a separate document has been used as Photo ID. 

Once we receive your documents, we'll finalise the application and send you a letter confirming your new account number. We will then send your PIN and debit card (if applicable) to you separately.

We want to get your account up and running as soon as possible, so if we can, we'll ask you to upload some documents through our security partner Mitek. This is important, as it helps us check you are who you say you are.

Here's what we'll usually ask for:

1. Photo ID, such as a passport, driver's licence or National ID card. These documents must be:

• current, valid and signed
• must bear a photograph of your true likeness 
• copies must be taken of the page(s) that verify the passport number, signature and photograph

2. A short video or selfie to compare with your photo ID.

3. Bank e-statements or utility e-bill. Must be delivered via email or an online portal.

Please note that a valid driver's licence or National ID card can be used to verify your address as long as a separate document has been used as Photo ID. 

Once we receive your documents, we'll finalise the application and send you a letter confirming your new account number. We will then send your PIN and debit card (if applicable) to you separately.

We want to get your account up and running as soon as possible, so if we can, we'll ask you to upload some documents through our security partner Mitek. This is important, as it helps us check you are who you say you are.

Here's what we'll usually ask for:

1. Photo ID, such as a passport, driver's licence or National ID card. These documents must be:

• current, valid and signed
• must bear a photograph of your true likeness 
• copies must be taken of the page(s) that verify the passport number, signature and photograph

2. A short video or selfie to compare with your photo ID.

3. Bank e-statements or utility e-bill. Must be delivered via email or an online portal.

Please note that a valid driver's licence or National ID card can be used to verify your address as long as a separate document has been used as Photo ID. 

Once we receive your documents, we'll finalise the application and send you a letter confirming your new account number. We will then send your PIN and debit card (if applicable) to you separately.

We want to get your account up and running as soon as possible, so if we can, we'll ask you to upload some documents through our security partner Mitek. This is important, as it helps us check you are who you say you are.

Here's what we'll usually ask for:

1. Photo ID, such as a passport, driver's licence or National ID card. These documents must be:

• current, valid and signed
• must bear a photograph of your true likeness 
• copies must be taken of the page(s) that verify the passport number, signature and photograph

2. A short video or selfie to compare with your photo ID.

3. Bank e-statements or utility e-bill. Must be delivered via email or an online portal.

Please note that a valid driver's licence or National ID card can be used to verify your address as long as a separate document has been used as Photo ID. 

Once we receive your documents, we'll finalise the application and send you a letter confirming your new account number. We will then send your PIN and debit card (if applicable) to you separately.