Bank securely while on the move

Mobile security

As mobile usage grows, enhanced mobile security is essential

Whether it's biometrics, new apps or new features on your mobile phone there are many ways to keep your phone safe. We help by doing everything we can to keep our mobile app safe.

Let your face keep you safe

We use the latest technology to recognise the things that make your face unique, so we know it’s you in control of your money. Biometric approval gives you a handy alternative to your card reader and you can use it to authorise:

  • First time payments to someone new through the app or Online Banking
  • Payments in the app over the £1,000 daily limit without needing to go to Online Banking
  • Changes to your payment limits and personal details in Online Banking

It makes managing your money simpler and helps stop fraud. 

Setting up biometric approval

It only takes a couple of minutes to register your face. You just need the NatWest International app plus a forward-facing camera.

  1. 01

    Open the app and choose biometric approval from the settings menu, then tap Register now

  2. 02

    Next, take your photo

  3. 03

    Once we’ve got this, you’re all set up

  4. 04

    If you don’t have notifications on, we’ll ask you to turn them on. This will help when you get an approval request.

When we ask you to approve something later, you just look at the camera and blink to confirm #ItsReallyMe

Voice recognition is coming soon

Your face is just one way of staying safe. Soon you’ll be able to use your voice - look out for an update on that.

Tips to keep your mobile safe

Something else we can help you with today?